1. Huawei Smartphones.
2. Huawei PC.
3. Huawei Tablets.
4. Huawei Wearables.
5. Huawei Audio.
6. Huawei Router.
7. Huawei Vision.

Trade-In General Conditions:

1. The Customer should visit https://consumer.huawei.com/sa-en/offer/ to initiate the Trade-In process.
2. Customer eligible to participate in this offer within thirty (30) days from his new Device purchase date on Huawei Online store Saudi Arabia https://consumer.huawei.com/sa-en/offer/.
3. The Customer shall be at least 18 years old; or have the permission of his/her parent or his/her legal guardian.
4. Customer’s personal data and all kind of data available on the Old Device (“Customer’s Data”) must be cleared by the Customer prior to handing it over to the courier and the Customer shall be fully responsible for the loss of his/her Customer’s Data.
5. Customer shall remove any SIM card and/or memory cards including personal data from the Old Device.
6. Customers can Trade–in up to three (3) devices in one transaction.
7. Huawei and its online Trade-In partner shall not accept liability for the loss of any content, data or any other information including Customer’s Data contained in the Old Device.
8. By participating in this Offer, Customer is aware of the loss of all content including contact numbers and Customer’s Data stored on the Old Device and Customer shall bear full responsibility of any damages caused by such loss of Customer’s Data.
9. Huawei associated partner shall not be liable for any costs or damages that may incur because of the loss of data, therefore Huawei and its partners including the Trade-In associated partner, and Huawei employees, affiliates and branches shall not be liable for any costs or damages that may incur because of the loss of customer’s data thereof.
10. The customer evaluates his/her eligible device(s) via the https://tradein-ksa.cartlow.com in order to receive the initial estimation. The final estimation will be decided by the online Trade-In partner appointed by Huawei upon the collection of the old device. customer understands and agrees that by participating in this Trade-In offer, the customer may not avail this offer if Trade-In partner’s assessment of the old device differs from the grade submitted by the customer and may result in forfeiting its illegibility for the offer. The grading classifications are as follows:

    Good	Fair	Faulty / Broken
    Fully Functional	Fully Functional	Faulty Device
    Scratch Free Screen	Scratches on screen	LCD / Device Cracks
    Minor scratches on back cover and housing	Major scratches / Dents on back cover and housing	LCD Dots/ Lines/ Discoloration
    No Dents on the housing and back cover	No Missing Parts (back cover, sim tray, buttons)	Dead Unit (no power)
    No Missing Parts (back cover, sim tray, buttons)	Free from all locks (Device Lock, Google Lock, Apple Lock or Network lock)	Missing Parts (back cover, sim tray or buttons)
    Free from all locks (Device Lock, Google Lock, Apple Lock or Network lock)		Device Lock, Google Lock, Apple Lock or Network Lock

11. Customers shall share their identification details with Huawei associated Trade-In partner. Huawei and its Trade-In partner shall not be liable for any loss or theft of this data.
12. In order to validate the Trade-In and payment, customers will have to share the order number of the newly purchased device with the online Trade-In Huawei associated partner Website.

Once a Customer accepts the value of trade-in device and/or discrepancy, the device cannot be returned back to the customer